Peplink Care Plans

Hardware is half the story. Coverage is the other half.

Care plans keep your Peplink investment protected and current — extended warranty, firmware updates, and on supported devices, InControl2 and SpeedFusion features. Not sure which plan matches your router? That’s a two-minute phone call.

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352-316-7701Mon–Fri, 8am–5pm ET

Why add a care plan?

Warranty extensionKeep hardware coverage going after the standard warranty ends.
Firmware & featuresStay current with Peplink firmware and feature releases for your device.
InControl2 accessPlans on supported devices keep cloud management and fleet tracking active.
RMA priorityActive coverage makes hardware replacement faster when something fails.

Three plans, one goal — no surprises

Coverage varies by router model. Pick your plan family, then choose the SKU matching your device.

Browse all care plans

PrimeCare

PrimeCare A (1-Year)

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352-316-7701
EssentialCare+ (1-Year) for Balance 310X LTEA

EssentialCare+ (1-Year) for Balance 310X LTEA

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352-316-7701
SVL-321

EssentialCare (1-Year) for Balance 310X LTEA

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352-316-7701
SVL-321

EssentialCare (2-Year) for Balance 310X LTEA

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352-316-7701

View every care plan SKU →

Care plan questions

What’s the difference between EssentialCare and PrimeCare?At a high level: EssentialCare extends your hardware warranty and software support, while PrimeCare is a fuller subscription that bundles warranty, InControl2, and advanced SpeedFusion features on supported devices. The right plan depends on your model — call us and we’ll match it.

Which plan SKU fits my router?Care plans are model-specific. The fastest path: call 352-316-7701 with your model (or serial number) and we’ll point you at the exact SKU — including whether your device is PrimeCare-eligible.

My coverage already lapsed — can I still renew?

Often yes, though terms depend on the device and how long coverage has lapsed. Contact us with your serial number before buying and we’ll confirm the right path.

Two minutes on the phone beats an hour of SKU hunting.

Tell us your router model and we’ll name the exact care plan — and quote multi-device coverage for fleets.