PrimeCare
Price range: $29.00 through $15,996.00
Warranty, firmware, SpeedFusion, and InControl 2 — one plan per device. Pick your device tier and a 1, 2, or 4-Year term; the correct Peplink SKU and price apply automatically, provisioned to your serial number.
Overview
The all-in-one care plan for PrimeCare-series Peplink hardware. Each year of PrimeCare includes Full SpeedFusion Capability, Hardware Warranty, Firmware Upgrades, and InControl 2 Access for one device, provisioned to its serial number.
Select your device tier and term above — the correct Peplink part number and price apply automatically. Pricing is linear: a 2-Year plan costs exactly two 1-Year plans, and 4-Year costs four.
Need faster hardware turnaround?
PrimeCare+ replaces the standard warranty with Advance Hardware Replacement and adds 24/7 support — and on multi-year terms at the higher tiers it can cost less than standard PrimeCare.
Which tier is my device?
| Tier | Devices | 1-Year | 2-Year | 4-Year |
|---|---|---|---|---|
| Z | MAX Adapter | $29 | $58 | $116 |
| A | B One & B One Plus, Balance 20X, BR1 Mini / Mini M2M / Mini 5G, Transit Mini, 8-PoE 10G Switch, 24-PoE 2.5G Switch | $49 | $98 | $196 |
| B | B One 5G, BR1 Pro (CAT-20), UBR Plus, UBR LTE, BR2 Micro, BR2, 48-PoE 2.5G Switch, 24-PoE 2.5G Switch Rugged | $99 | $198 | $396 |
| C | BR1 Pro 5G, Transit 5G, Transit Pro E (5G), Transit Core (5G) | $149 | $298 | $596 |
| D | Transit Pro E (Dual CAT-12), Transit Duo Pro, Transit Duo, Transit Core (Duo) | $199 | $398 | $796 |
| E | Balance 310 5G, Balance 310 Fiber 5G, BR2 Pro | $249 | $498 | $996 |
| G | Device list not published by Peplink — contact us to confirm your tier before ordering | $399 | $798 | $1,596 |
| J | Device list not published by Peplink — contact us to confirm your tier before ordering | $599 | $1,198 | $2,396 |
| K | Dome Pro Duo | $699 | $1,398 | $2,796 |
| P | Dome Pro LR, Balance 1350 EC | $1,299 | $2,598 | $5,196 |
| W | Balance 5000 EC | $3,999 | $7,998 | $15,996 |
| Transit CAT-18 | MAX Transit LTEA (CAT-18) — legacy device-specific plan | $109 | $218 | $436 |
Worth knowing: plans activate on the date of payment confirmation and take effect in approximately 1 hour. Peplink care plans are non-transferable and non-refundable, so double-check your device tier and serial number before ordering.
Specifications
| Your Device (Tier) | Z — MAX Adapter, A — B One, Balance 20X, BR1 Mini, Transit Mini, select switches, B — B One 5G, BR1 Pro (CAT-20), UBR, BR2, select switches, C — BR1 Pro 5G, Transit 5G, Transit Pro E (5G), D — Transit Duo / Duo Pro, Transit Pro E (Dual CAT-12), E — Balance 310 5G / Fiber 5G, BR2 Pro, G — confirm device coverage with us, J — confirm device coverage with us, K — Dome Pro Duo, P — Dome Pro LR, Balance 1350 EC, W — Balance 5000 EC, MAX Transit LTEA (CAT-18) |
|---|---|
| Term | 1-Year, 2-Year, 4-Year |
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