Peplink Enterprise Annual Support – West Networks
$2,500.00
Per-device annual networking and engineering support for Peplink routers, including 24×7 phone support, priority email support, and troubleshooting of configured systems and traffic passing through the router. Requires an active Peplink hardware care plan.
Overview
West Networks Enterprise Annual Support (SKU: WNAS500) is a per-device Peplink enterprise annual support plan that goes beyond hardware care. It covers networking and engineering support for data that passes through the router, including:
- 24×7 phone support
- Priority email support
- Troubleshooting issues that originate from another source (like VoIP and web servers)
- Troubleshooting configured systems (like SpeedFusion, VPN, IPSec, HA)
Support is delivered by West Networks, a Peplink certified partner. See how this plan compares with Peplink’s EssentialCare and SmartCare on our Peplink Support page, or browse all Care Plans.
*Enterprise Annual Support requires an active hardware care plan from Peplink.
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