PrimeCare+
Price range: $39.00 through $13,437.00
Advance hardware replacement, 24/7 support, SpeedFusion, and InControl 2 — one plan per device. Pick your device tier and a 1, 2, or 4-Year term; the correct Peplink SKU and price apply automatically, provisioned to your serial number.
Overview
PrimeCare with faster hardware turnaround and around-the-clock support. Each year of PrimeCare+ includes Full SpeedFusion Capability, Advance Hardware Replacement, Firmware Upgrades, InControl 2 Access, and 24/7 support for one device, provisioned to its serial number.
Select your device tier and term above — the correct Peplink part number and price apply automatically. Unlike standard PrimeCare, PrimeCare+ discounts multi-year terms — at the higher tiers a 4-Year PrimeCare+ plan costs less than 4-Year standard PrimeCare.
Don’t need advance replacement?
Standard PrimeCare covers the same devices with a standard hardware warranty at a lower 1-Year price.
Which tier is my device?
| Tier | Devices | 1-Year | 2-Year | 4-Year |
|---|---|---|---|---|
| Z | MAX Adapter | $39 | $66 | $109 |
| A | B One & B One Plus, Balance 20X, BR1 Mini / Mini M2M / Mini 5G, Transit Mini, 8-PoE 10G Switch, 24-PoE 2.5G Switch | $59 | $100 | $165 |
| B | B One 5G, BR1 Pro (CAT-20), UBR Plus, UBR LTE, BR2 Micro, BR2, 48-PoE 2.5G Switch, 24-PoE 2.5G Switch Rugged | $119 | $202 | $333 |
| C | BR1 Pro 5G, Transit 5G, Transit Pro E (5G), Transit Core (5G) | $179 | $304 | $501 |
| D | Transit Pro E (Dual CAT-12), Transit Duo Pro, Transit Duo, Transit Core (Duo) | $239 | $406 | $669 |
| E | Balance 310 5G, Balance 310 Fiber 5G, BR2 Pro | $299 | $508 | $837 |
| G | Device list not published by Peplink — contact us to confirm your tier before ordering | $479 | $814 | $1,341 |
| J | Device list not published by Peplink — contact us to confirm your tier before ordering | $719 | $1,222 | $2,013 |
| K | Dome Pro Duo | $839 | $1,426 | $2,349 |
| P | Dome Pro LR, Balance 1350 EC | $1,559 | $2,650 | $4,365 |
| W | Balance 5000 EC | $4,799 | $8,158 | $13,437 |
| Transit CAT-18 | MAX Transit LTEA (CAT-18) — legacy device-specific plan | $174 | $296 | $488 |
Worth knowing: plans activate on the date of payment confirmation and take effect in approximately 1 hour. Peplink care plans are non-transferable and non-refundable, so double-check your device tier and serial number before ordering.
Specifications
| Your Device (Tier) | Z — MAX Adapter, A — B One, Balance 20X, BR1 Mini, Transit Mini, select switches, B — B One 5G, BR1 Pro (CAT-20), UBR, BR2, select switches, C — BR1 Pro 5G, Transit 5G, Transit Pro E (5G), D — Transit Duo / Duo Pro, Transit Pro E (Dual CAT-12), E — Balance 310 5G / Fiber 5G, BR2 Pro, G — confirm device coverage with us, J — confirm device coverage with us, K — Dome Pro Duo, P — Dome Pro LR, Balance 1350 EC, W — Balance 5000 EC, MAX Transit LTEA (CAT-18) |
|---|---|
| Term | 1-Year, 2-Year, 4-Year |
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